How to remove a Pre-Authorized Debit (PAD) from a property tax bill account?

1. Log in to My ServiceOttawa.
2. Select View tax accounts.
3. Select View on the account you are looking to cancel the PAD for.
4. Select Pre-authorized debit.
5. Confirm the correct property tax account was selected.
6. Select Cancel PAD plan.
7. Select an “Effective date” at least 9 days in the future.
8. Select the box “Cancel PAD plan”.
9. Select Submit request.
10. You will receive a confirmation notice advising your request has been submitted. You may verify your request has been completed by logging into your My SO account after your selected effective date.

Note: Cancelling your PAD plan will terminate the automated payment of your tax bill following the effective date. Any outstanding property tax balance becomes due and payable on the regular due date. Outstanding taxes are subject to penalty and interest of 1.25% added the 1st day of default and the 1st day of every month thereafter.