- Log in to My ServiceOttawa.
- Select View tax accounts.
- Select Unregister beside the account to be removed. Select Yes, unregister this account.
- Select Confirm to remove the property tax account from My ServiceOttawa. You will then see confirmation that the account has been unregistered along with a link to Register another property tax account.
Note: You will no longer have online access to this account's information. This action will not cancel any pre-authorized debit plan (PAD) that you may be registered for. To cancel PAD, select View instead of Unregister from the steps above and go to Pre-authorized debit and select Cancel PAD.