Skip to main content

Home > Help > Property tax bill account

How do I register a property tax bill to My ServiceOttawa account?

  1. Log in to My ServiceOttawa.
  2. Select Add your property tax account.
  3. Enter or confirm your personal information and select the box to Consent to the sharing of your information with the property tax service. Select I agree.
  4. Enter the full 19-digit roll number with or without dots in the Roll Number field.
  5. Enter the access code found on the top-right corner of your property tax bill and select Next step.
  6. Review the account information and select Yes and Next step to confirm that the account information being displayed is for the correct account. If the account information is incorrect, select No and Next step to return to the previous screen to cancel the request and re-enter the information.
  7. Select desired billing method: either paperless or paper mail and then Confirm.
  8. The account is now registered.
  9. To register another property tax account, select Register another property tax account and repeat steps 5 to 8. Your consent will only be required once.