What happens to my PAD if I move?

If you are moving, please send a written cancellation request to Revenue Branch by email (revenue.payment@ottawa.ca(link is external)), mail (100 Constellation Dr. 4th floor, Ottawa, ON, K2G 6J8) or through your My ServiceOttawa account, see “How to remove a Pre-Authorized Debit (PAD) from a property tax bill account?(link is external)”. PAD plans are not transferrable from one account to another. If you require PAD to be set up at a new address see “How do I apply for pre-authorized debit (PAD) for property tax account?(link is external)”