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How do I change the My ServiceOttawa password after I log into my account?

  1. From the drop down menu under 'Settings' select 'General Settings'.
  2. Select the 'Change' link besides the 'Password' field.
  3. Enter your existing password in the 'Current password' field.
  4. Enter your new password in the 'New password' field and confirm it by entering it in the 'Confirm new password' field.Note: You may use the same password again.
  5. Select the 'Change' button – You should receive a confirmation message stating: 'Your password was successfully changed'.