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How do I remove a property tax account from My ServiceOttawa?

  1. Log in to My ServiceOttawa.
  2. Select Services from the left menu, then Property tax
  3. Select Unregister, beside account to be removed.  Select Yes, remove this account and then
  4. Select Confirm to remove the property tax account from My ServiceOttawa.  

Note: You will no longer have online access to this account's information. This action will not cancel any pre-authorized debit plan (PAD) that you may be registered for. To cancel PAD, go to Manage pre-authorized debit and select Cancel PAD.

Can I close my property tax account through My ServiceOttawa?

You are not able to close your tax account through My ServiceOttawa.  Revenue branch must receive legal documentation to update a property tax account. The lawyers involved with the sale are responsible for adjusting the property taxes between purchaser and vendor.  The lawyers will also notify the City of Ottawa in regards to any ownership changes.  See How do I remove a property tax account from My ServiceOttawa above?

How secure is my personal information?

Personal information is collected under the authority of section 10(1) of the Municipal Act, 2001, S.O. 2001, c.25. Information collected for your My ServiceOttawa account will be used for the delivery of City of Ottawa services to which the account holder accesses.